Terms & Conditions
Collection of data
We may collect personal contact information from you if, for example, you submit a form. You can later request to have this information modified or removed from our systems. We use this information to carry out the action requested. Your personal details are not disclosed to any third parties.
IP addresses and server logs
This site records IP addresses and produces server logs. This information is used solely for monitoring the volume of traffic the site receives and measuring the number of visitors. We do not use the information for tracking the activities of individual visitors to this site.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
This is an essential temporary cookie used to store data about your visit and any choices you make or data you enter. This cookie is deleted when you close your browser.
Cookie Control cookies (civicAllowCookies, civicShowCookieIcon)
Google Analytics cookies ( _utma, _utmb, _utmv, _utmz)
Updating your details
You have the right to request and correct any personal information we may hold about you in our databases. We reserve the right to charge an administrative fee in respect of such requests, which should be marked for the attention of ‘The Data Controller’ and sent to the office address.
This website and the use of it is governed by English law and English courts shall have exclusive jurisdiction over any related disputes.
Information and disclaimers
We use reasonable care to ensure that the information appearing on this website is up to date and accurate. While Fisher & Company takes precautions to prevent the occurrence of errors and omissions the user of this website should not take the accuracy of the information for granted but should check directly with Fisher & Company. None of the material contained in this website is to be relied upon as a statement or representation of fact.
Fisher & Company has no control over the use to which the information may be put by the user and accordingly shall not be liable for any loss of profits or contracts or any indirect or consequential loss or damage arising out of or in connection with the use of such information.
We make no warranty that the contents of this website are free from computer viruses or anything else which has contaminating or destructive properties and shall have no liability in respect thereof.
Links to external sites
Fisher & Company cannot be held responsible for the content of any external websites to which this site may be linked.
Payment for Trading Account Invoices must reach our bank in full on or before the last working day of the month following month of invoice. A 2.5% settlement discount may be applied if invoice is paid in full and that payment reaches our bank within 30 days of the invoice date only. Wholesalers please note: No deductions or discounts such as Debit Notes may be applied unless approved by us in advance of the payment date. Goods remain property of Fisher & Co until paid for in full.
Proforma Invoices: Full Payment with order by BACs, Cheque or Debit Card before order put into production/released for delivery.
Prices charged will be those ruling at date of despatch and/or as quoted.
Carriage charges quoted MUST be included on your Purchase Order and paid for in full. Any alterations or queries contact Sales on 0333 666 2122. Prices quoted are plus VAT (Unless VAT amount is shown).
Retention of Title
Ownership of the goods shall remain with Fisher & Company (“The Company”) who reserve the right to collect, remove or dispose of the goods until payment in full has been received by the Company. Such payment shall become due immediately upon the commencement of any act or proceeding in which the buyer’s administration or solvency is involved. If payment is overdue in whole or in part the Company may (Without prejudice to any of its other rights) recover or resell the goods or any of them and may enter upon the buyer’s premises by its servants or agents for that purpose. Until The Company is paid in full all monies outstanding, the relationship of the buyer to the Company shall be fiduciary in respect of the goods in which they are incorporated or used and if the same are sold by the buyer the Company shall have the right to trace the proceeds thereof.
Non – Delivery
Claims for non-delivery must be made in writing to Fisher & Company within 7 days of despatch date shown on the invoice.
Damaged Goods or Short Delivery
To note – Please ensure you and your team are aware that any damaged/missing items must be signed as “damaged” and refused at delivery. Pictures supporting this must also be provided. If the P.O.D doesn’t state “damaged” or refused due to… and pictures are not provided we cannot open an insurance claim for the goods with the courier service. For customers with goods arriving via pallet, you have 15 minutes to inspect the delivery before signing. For Customers with goods arriving via FedEx or similar please unpack and inspect as soon as possible. For damaged or shortages, notice in writing must also be given to Fisher & Company within 3 days of receipt of goods. It is normal practice to Credit damaged goods in full or replace/fix the product. Original Carriage must be paid for. Replacement Carriage will be FOC.
Return Of Goods (undamaged)
Where Goods are requested to be returned, this must be done within 30 days of delivery and authorised in writing by Fisher & Company. Where the Company agrees to such return, the customer agrees to arrange and pay for the shipping costs. Credit for returned Goods is dependant upon their condition on arrival. The customer agrees to pay a restocking/administration charge of 25% of the invoice value of the goods returned. A Credit Note will be issued for 75% of the goods returned value. Original Carriage charges cannot be refunded.
Specifications and Bespoke Orders
Where the Company has made products to order as per customer’s specifications and it is subsequently discovered that the product is not suitable or requires additional items or work to make good, then the customer is to pay for any such items or works and costs involved in making good. The Company
reserves the right to change specifications at any time without notice. Whilst every care is taken to ensure customers orders are correct for purpose, the Company advises all customers to check the exact.